5 November 2015, London

5* Star Service: Why Good Isn't Good Enough

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Michael Heppell

Session type: Keynote
Session duration: minutes

About this Keynote

Session description coming soon

About the Speaker

Michael Heppell is the international best-selling author of six books including How to Be Brilliant, which remained in the Top 10 Business Books for over two years.

His books have been translated into 22 languages and are available in 80 countries around the world. His fifth book Flip It, was a Sunday Times No. 1 Best Seller.

He is a renowned motivational trainer with clients ranging from Premiership footballers to major PLC’s – TV presenters to Category B Prisoners. His success rate is unrivalled. And with his industry savvy and unique humour, he has been described as one of the top professional speakers in the world.